COMMUNITY

Setup Desktop SSL Email Account

Advanhost’s customers who subscribed the SSD web hosting, SSL web hosting or SSL email hosting service, can Setup Desktop SSL Email Account by following the below steps easily.

1.Outlook Express

Step 1: Click Tools > Accounts

Step 2: Click Add > Mail..

Step 3: Input the Display Name, then click Next

Step 4: Input the Email Address, then click Next.

Step 5: Select the IMAP type, IMAP
Under Incoming mail server, input mailx.cloudmail.com.hk
Under Outgoing mail server, input mailx.cloudmail.com.hk , then click Next。

Step 6: Input Email Address Password, then click Next

Step 7: Click Finish

Step 8: Choose the new built account, then click Properties

Step 9: Under Servers tab, check the box next to “My Server Requires Authentication.” Then, click Settings…

Step 10: Select the Use same settings as my incoming mail server, then click OK

Step 11: Under Advanced tab, Input:
Outgoing mail (SMTP): 465
Check the box This server requires a secure connection (SSL)
Incoming mail (IMAP): 993
Check the box This server requires a secure connection (SSL)
Than click OK

Please note: The maximum limit of Microsoft Outlook Express Inbox is 2GB. If the Inbox is exceeded and over quota, it may cause the the error occured.

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2.Outlook 2003

Step 1: Click Email Accounts under Tools

Step 2: Select Add a new e-mail account

Step 3: Select IMAP

Step 4: Input User Information, Server Information and Logon Information

Incoming mail server: mailx.cloudmail.com.hk
Outgoing mail server:：mailx.cloudmail.com.hk

Step 5: Under Outgoing Server, check the box next to “My outgoing server (SMTP) requires authentication.”. Select Use same settings as my incoming mail server. Then click the tab Advanced

Step 6: Under Advanced, Under Advanced tab, Input:
Outgoing mail (SMTP): 465
Check the box This server requires a secure connection (SSL)
Incoming mail (IMAP): 993
Check the box This server requires a secure connection (SSL)
Than click OK

Step 7: Click Next. Then, click Finish.

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3.Outlook 2007

Step 1: Click Accounts Settings under Tools

Step 2: Click New…

Step 3: Check thew box of “Manually configure server settings or additional server types”. Then, click Next

Step 4: Select Internet E-mail. Then, click Next

Step 5: Input User Information, Server Information and Logon Information. Then, click More Settings…
Incoming mail server: mailx.cloudmail.com.hk
Outgoing mail server:：mailx.cloudmail.com.hk

Step 6: Under Outgoing Server, check the box next to “My outgoing server (SMTP) requires authentication.”. Select Use same settings as my incoming mail server. Then click the tab Advanced

Step 7: Under Advanced, Under Advanced tab, Input:
Incoming mail (IMAP): 993
Select SSL in “Use the following type of encrypted connection”
Outgoing mail (SMTP): 465
Select SSL in “Use the following type of encrypted connection”
Than click OK

Step 8: Click Next. Then, click Finish.

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4.Outlook 2010

Step 1: Under File and in the tab Info, click Account Settings

Step 2: Click New…

Step 3: Choose Manually configure server settings or additional server types, then click Next

Step 4: Select Internet E-mail. Then, click Next

Step 5: Input User Information, Server Information and Logon Information. Then, click More Settings…
Incoming mail server: mailx.cloudmail.com.hk
Outgoing mail server:：mailx.cloudmail.com.hk

Step 6: Under Outgoing Server, check the box next to “My outgoing server (SMTP) requires authentication.”. Select Use same settings as my incoming mail server. Then click the tab Advanced

Step 8: Click Next. Then, click Finish.

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5.Outlook 2013

Step 1: Under File and in the tab Info, click Account Settings

Step 2: Click New…

Step 3: Choose Manually configure server settings or additional server types, then click Next

Step 4: Choose POP or IMAP, then click Next

Step 5: Input User Information, Server Information and Logon Information. Then, click More Settings…
Incoming mail server: mailx.cloudmail.com.hk
Outgoing mail server:：mailx.cloudmail.com.hk

Step 6: Under Outgoing Server, check the box next to “My outgoing server (SMTP) requires authentication.”. Select Use same settings as my incoming mail server. Then click the tab Advanced

Step 8: Click Next. Then, click Finish.

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6.Outlook 2016

Step 1: Under File and in the tab Info, click Account Settings

Step 2: Click New…

Step 3: Choose Manually configure server settings or additional server types, then click Next

Step 4: Choose POP or IMAP, then click Next

Step 5: Input User Information, Server Information and Logon Information. Then, click More Settings…
Incoming mail server: mailx.cloudmail.com.hk
Outgoing mail server:：mailx.cloudmail.com.hk

Step 6: Under Outgoing Server, check the box next to “My outgoing server (SMTP) requires authentication.”. Select Use same settings as my incoming mail server. Then click the tab Advanced

Step 8: Click Next. Then, click Finish.

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7.Window 10

Step 1: Add Account

Step 2: Click Advanced setup

Step 3: Click Internet email

Step 4: Please refer the captured screen to fill the blank. then, click Sign in
Incoming mail server: mailx.cloudmail.com.hk
Outgoing mail server: mailx.cloudmail.com.hk

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8.Thunderbird

Step 1: Under Tools, click Account Settings

Step 2: Under Account Actions, click Add Mail Account…

Step 3: Input the display name in Your Name, Email address and Password, then click continue

Step 4: Click Manual Config. Then, input below details:
Incoming: mailx.cloudmail.com.hk / 993 / SSL/TLS / Normal Password
Outgoing: mailx.cloudmail.com.hk / 465 / SSL/TLS / Normal Password
Username: [email protected]
Outgoing: [email protected]