Knowledgebase

Problem

Generate a CSR for IFactory Commerce Builder

Resolution

NOTE: A key length of 1024 bit is the default, but Thawte recommends the use of a 2048 bit key.
If the request is intended for an Extended Validation certificate or a certificate with a validity period beyond December 31, 2013, the 2048 bit key length will need to be selected.

To generate a CSR in IFactory Commerce Builder follow the instructions below:

1. Select the HTTP server that you want to be secure.
2. Select the SSL tab on the main screen.
3. The next thing you need to do is name the secure server with the following information:
   • Common Name: usually www.registered domain name.com
   • E-Mail address: i.e. webmaster@registered domain name.com
   • Organization: Company Name
   • Organizational Unit: i.e. Research & Development
   • State or Province: i.e. California
   • Country: i.e. US
4. Next you must generate the certificate request. Select the certificate request button and you will be prompted to enter the following information:
   • Organization
   • Organizational Unit
   • Common Name
   • Locality - usually being the city
   • State
   • Country
5. Select the generate button after all the above information is entered and the server will take a minute or so to generate the request. You will get back a confirmation screen informing you that the certificate has been generated.
6. Select the view certificate information button and click on the certificate request tab and there will be a CSR in the text area below the tabs. Select the copy button so that the request can be pasted into the request form.

You will now have a valid CSR which can be pasted into the Thawte request form.